FAQ
The lace on my unit does not match my skin, what should I do?
No worries this is common, use cream foundation that matches your skin tone to blend in the lace with your skin. Most units come with standard light brown lace some wigs have lace color options.
How long will my unit last?
The longevity of your unit depends on how frequently it’s worn and the upkeep. Lace closure units last for years with proper care and regular unit maintenance. Lace Frontal units have a shorter life span of 6 months to a year with proper care.
If I’m interested in a unit that I do not see on your website, how do I order?
Please email artisankrowns@gmail.com
How long will my extensions last? (Extensions are bundles, tape ins and clip ins)
With proper care they can last up to a year plus.
Can I color my extensions?
Yes your extensions can be lightened/colored.
Do you accept insurance for medical wigs?
Yes, please schedule a consultation.
Do you offer coloring/ repair services for Non Artisan Krowns units?
Yes, we offer coloring services and unit repair services for Non Artisan Krowns units.
Will I need to color my clip ins to match my hair?
Depending on your hair color. Our clip ins are not color processed therefore they come in a natural brown color that range from #1B to #2. You may need to color them to match your natural hair perfectly.
What is the difference between Transparent Lace and HD Lace?
Transparent Lace is recommended for lighter skin tone due to Transparent Lace is often colorless and close to white or lighter brown. Transparent Lace is durable and last longer than HD Lace with proper care. HD Lace is a thinner lace that gives the most natural appearance, however this lace is very delicate and may not last as long as Transparent Lace. Please keep in mind that with any lace it’s only meant to create an illusion.
What do I do if my manufactured unit does not fit?
Please be sure to read the unit specifications before ordering. These units are not custom made exactly to your head size so it is not a guarantee that it will fit perfectly. If the wig is too big please tighten the straps in the back.
What’s a Cranial Prosthesis?
A Cranial Prosthesis is the medical term for a medical unit. This hair replacement solution is for medical patients who experience hair loss resulting from treatment for Chemotherapy, Radiation, Lupus, Trichotillomania, Alopecia, Hormonal Imbalance, Vitamin Deficiency, etc. any other hair loss related medical conditions. The term Cranial Prosthesis is used when applying for medical insurance.
How do I know what size unit to order?
Please measure your head make sure your head is flat with nothing on your head then go by the Size Chart for correct measurements. Also chart shows you how to carefully select your length of choice.